A number of components provide the infrastructure needed for fast and reliable calls on the
PSTN. A brief introduction to these components will help in understanding what must be
duplicated by VoIP technology to provide the same performance and reliability. Some of
the components to be discussed are:
Voice encoding
Switches
Private Branch Exchange (PBX)
Signaling
Telephones
Sunday, February 10, 2008
PSTN Components
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Switch2Voip provides Call Center VoIP services at 0.008 per minute a number of components provide the infrastructure needed for fast and reliable calls on the
PSTN. A brief introduction to these components will help in understanding what must be
duplicated by VoIP technology to provide the same performance and reliability.
call center voip
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